MANAGED SECURITY OPERATIONS

Security operations. Your SOC, delivered.

Akhom's Security Operations Centre gives growing businesses managed monitoring, analyst-led investigation and coordinated response, without the cost of building an in-house SOC. We work alongside your IT team or your MSP, with service tiers that scale as your security matures, and we report in plain business terms.

AKHOM SOC · HOW WE OPERATEILLUSTRATIVE VIEW
MONITOR

Managed visibility

Endpoint, email, cloud and identity, by tier

INVESTIGATE

Analyst-led triage

Alerts validated, noise removed

RESPOND

Escalation and response

Scope set by service tier

IMPROVE

Regular security review

Reports and recommendations

ANALYST QUEUEILLUSTRATIVE EXAMPLES
SeverityDetectionLayerStatusOwner
CriticalRansomware-like file encryptionEndpointEscalatedAkhom + Customer
HighImpossible-travel sign-inIdentityInvestigatingAkhom SOC
MediumSuspicious inbox forwarding ruleEmailAwaiting customerCustomer
LowOutdated software on endpointsExposureNewAkhom SOC

Status flow: New → Investigating → Awaiting customer → Escalated → Contained → Resolved

Illustrative examples. Actions depend on service tier and agreed runbooks. Escalation to your team or partner within agreed SLA.

SCOPE BY SERVICE TIERCUMULATIVE

Essential: security monitoring (agreed service hours), managed EDR, email security

Professional: + MDR, vulnerability management, cloud security, compliance support

Advanced: + 24/7 security operations, threat intelligence, incident response, executive reporting

Enterprise: + vCISO, governance, executive dashboards, custom integrations

Compare service tiers →
COVERAGE LAYERSBY TIER AND ADD-ONS

Endpoint From Essential

Email From Essential

Cloud From Professional

Exposure From Professional

Identity Add-on

Network By scope

FROM SIGNAL TO ACTIONILLUSTRATIVE
SignalsAlertsInvestigationsEscalations

Correlation and analyst triage filter the noise so your team only sees what needs action.

RESPONSE WORKFLOWCONTINUOUS LOOP
DetectTriageInvestigateContainRecoverImprove

Contain and Recover: Advanced and Enterprise, delivered with your team.

Co-managed with your IT team or MSP, with responsibilities agreed upfront.

Delivered from Cairo, commercial hub in DubaiCo-managed with your IT team or MSPService tiers from Essential to Enterprise

What the SOC does.

Monitoring
Threat detection
Investigation
Escalation management
Customer reporting
Threat hunting
Incident response (scope by tier)
NEXT STEP

Security should enable growth.

Start with a conversation about your environment, priorities and the level of managed security that fits your business.